Community Pharmacy Access to the GM Care Record

Resources for Pharmacists

Health Innovation Manchester is supporting community pharmacists in gaining access to GM Care Record via their IT system to boost the quality and safety of prescribing in the community.

Accessible via PharmOutcomes, the GM Care Record provides pharmacists and patients with the following benefits:

  • Improved patient care: pharmacists can make more informed decisions about prescribed medications
  • Improved medication safety: pharmacists can identify potential drug interactions and contraindications, minimising risk of adverse drug reactions
  • Increased efficiency:  medications can be dispensed quickly and accurately, reducing pressures on pharmacists and GP practices
  • Increased patient satisfaction: Patients will feel reassured knowing their pharmacist has full visibility of their care
  • Increased communication: Continuity of care is improved through improved contact with health and care teams involved in a patient’s care
  • Accessing data securely and confidentiality: The GM Care Record is protected from unauthorised access and complies with all relevant laws and regulations.

How to gain access to the GM Care Record

Complete the 3 steps below to gain access to the GM Care Record

Step 1

Supply the IP address for each pharmacy to ensure that each pharmacy’s IP address is not blacklisted for access.

Click here to submit your IP address

If you are unsure of your IP address, you can find it in Windows:

  • Select Start > Settings > Network & internet > Wi-Fi and then select the Wi-Fi network you’re connected to.
  • Under Properties, look for your IP address listed next to the IPv4 address.

Step 2

Ask your Data Protection Officer to complete the onboarding form to comply with data management requirements.

Click here to complete the onboarding form

Step 3

Your Data Protection Officer will also need to download and sign the Data Sharing Agreement, then email to our Information Governance team at

Click here to access the Data Sharing Agreement

GM Care Record demonstration for Community Pharmacists

Pharmacist, Chris Haigh, demonstrates the information found in the GM Care Record and how it can support Community Pharmacists. Use the following link for specific information:

00:00:27 – General overview

00:03:40 – GP information in detail inc:

Luvjit Kandula

Widening access to patient information from the GM Care Record for Community Pharmacists

An Interview with Luvjit Kandula

Read the article

GM Care Record training is here for all health and care professionals involved in a person’s care.

It only takes a few minutes to learn how to access the GM Care Record through your electronic patient record system, and start benefiting from access to comprehensive health and care information today.

Please note:If you can’t find a particular piece of patient data in the GM Care Record, it might be available elsewhere – do not assume they have no medical history and that the patient doesn’t have a particular condition or a latest test result available.

Back to top