Community Pharmacy Access to the GM Care Record
Health Innovation Manchester is supporting community pharmacists in gaining access to GM Care Record via their IT system to boost the quality and safety of prescribing in the community.
Accessible via PharmOutcomes, the GM Care Record provides pharmacists and patients with the following benefits:
- Improved patient care: pharmacists can make more informed decisions about prescribed medications
- Improved medication safety: pharmacists can identify potential drug interactions and contraindications, minimising risk of adverse drug reactions
- Increased efficiency: medications can be dispensed quickly and accurately, reducing pressures on pharmacists and GP practices
- Increased patient satisfaction: Patients will feel reassured knowing their pharmacist has full visibility of their care
- Increased communication: Continuity of care is improved through improved contact with health and care teams involved in a patient’s care
- Accessing data securely and confidentiality: The GM Care Record is protected from unauthorised access and complies with all relevant laws and regulations.
How to gain access to the GM Care Record
Please complete all mandatory fields in the GMCR Access Onboarding form below, which will be sent to our Information Governance team to set up your community pharmacy chain or individual pharmacy. If you have any questions, please email: IG@healthinnovationmanchester.com
Find out how access to the GM Care Record is transforming community pharmacy care
Frequently Asked Questions
The GM Care Record provides secure access to patient health information, including medication history, allergies, and care plans. This data enables pharmacists to offer safer and more personalised care.
You can access the GMCR via single sign-on (SSO) through PharmOutcomes system.
Pharmacists can view coded data, such as current medications, allergies, immunisation records, and recent diagnostic results. Access is restricted to coded information only—free text notes or consultation records are not available.
Patient consent for accessing records is already built into the GM Care Record. However, patients have the right to opt-out of data sharing for purposes beyond their direct care. Find out more here Your Privacy – GM Care Record.
Access to the GMCR is fully auditable, ensuring any data breaches or unauthorised access can be identified. Pharmacists must follow strict GDPR regulations and comply with professional standards set by the General Pharmaceutical Council (GPhC) to ensure data protection and confidentiality.
Access to the GMCR enhances medication management, prevents adverse drug interactions, and supports personalised care. It allows pharmacists to ensure safer dispensing by having a fuller picture of a patient’s health, particularly in emergency or high-risk situations.
Pharmacists receive specific training on using the GMCR, including data security, patient confidentiality, and the effective use of patient data within the GM Care Record to ensure compliance with GDPR and GPhC standards. To find out more, visit gmwearebettertogether.com/training.
If you experience any problems accessing the GMCR via SSO or need further guidance, please contact your pharmacy’s technical support team.
Widening access to patient information from the GM Care Record for Community Pharmacists
An Interview with Luvjit Kandula
GM Care Record training is here for all health and care professionals involved in a person’s care.
It only takes a few minutes to learn how to access the GM Care Record through your electronic patient record system, and start benefiting from access to comprehensive health and care information today.
Please note:If you can’t find a particular piece of patient data in the GM Care Record, it might be available elsewhere – do not assume they have no medical history and that the patient doesn’t have a particular condition or a latest test result available.