Well Pharmacy has signed up for access to the Greater Manchester (GM) Care Record, a significant step forward in improving patient care and safety across the region. Through this collaboration, over 60 Well Pharmacy locations will gain access to essential health and social care data, enabling pharmacists to provide safer and more effective services for patients.

The GM Care Record provides the full picture of care across multiple services, giving community pharmacists the data to make better-informed decisions regarding prescribed medications or referrals. The access enables them to quickly identify potential drug interactions and contraindications, resulting in safer prescribing and dispensing processes.

This access to vital patient information aims to support greater efficiency within pharmacies, reducing pressure on both pharmacists and GP practices, as there’s no need to call or email colleagues in primary care, or any health services across Greater Manchester.

Access to the GM Care Record is both secure and confidential, ensuring patient information is protected against unauthorised access. Pharmacists can view essential patient information, including medication history, blood pressure records, lifestyle notes, and immunisation details—ideal for supporting flu and COVID-19 immunisation services.

Well Pharmacy is one of the first major chains to gain access to shared care records in England, and the partnership represents Well Pharmacy’s commitment to leveraging digital technology for better health outcomes and greater patient satisfaction across Greater Manchester.

George Sandhu, Deputy Superintendent Pharmacist, Well Pharmacy said, “Well Pharmacy’s role in the community is continually evolving with our pharmacies now offering more and new services such as Pharmacy First, the Contraceptive Service and Hypertension Case Finding Service. We are thrilled to be the first chain of community pharmacies in Greater Manchester to request access. Signing our pharmacies up to the GM Care Record allows our pharmacists access to real time, comprehensive patient data across the region, allowing us to make more informed and effective decisions. The seamless sharing of information also enhances collaboration with other healthcare professionals, ensuring that our patients receive the best possible care across all settings.”

Luvjit Kandula, Director of Pharmacy Transformation at Greater Manchester LPC said, “We’re delighted that Well Pharmacy has decided to give give their 60+ pharmacies access to the GM Care Record. The ease of access to the GM Care Record via the Electronic Patient Record system means their pharmacists will be able to see health and social care information without signing in to another system which is what pharmacists need to make important decisions quickly.”