NHS Utilisation Management Unit

Blending clinical and analytical expertise to support health and care systems to improve patient pathways, experience and outcomes

This website is under redevelopment following team changes; please email for further information.

Changing populations, increasing demand for services and the rising cost of health and social care means that pressure on care systems has never been greater.

With the new Integrated Care System, changes to digital health and virtual ward development, there is a need for evidence based solutions to meet dynamic health care needs.

The Utilisation Management Unit supports commissioners and providers to utilise health data and insight, to improve health and social care provision within Greater Manchester and beyond.

The team comprises experienced NHS clinicians and analysts that combine expertise in data analytics alongside extensive front-line clinical insight.

About Us

Established in 2003, we have built a reputation as pioneers in clinical led analytics. We work with providers throughout the UK providing bespoke analytics, clinical review processes and system improvement support. This has enabled services to manage challenges improving patient flow, care, and outcomes.

We combine clinical and analytical skills to support the delivery of health and care systems improving patient care pathways, experiences and outcomes both throughout Greater Manchester and beyond.

Because every citizen, patient and member of staff across the health and care system matters to us. A person-centred approach with a relentless focus on providing the best support we can underpins all our activity.

By working with services to help implement innovative improvements, support staff through system change and identify actionable strategies to improve delivery of care.

We have experience working with all stakeholders including clinicians and patients. Our ‘patient first’ ethos underpins all our clinical and analytical activity. The bespoke analytical reviews enable us to provide evidence that drives change to improve delivery of clinical services in line with current health improvement guidance.

Click each image to find out more about the services we offer:

Data graphs.

Bespoke analytics

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Clinical pathway reviews

Healthcare worker in a hospital setting putting on PPE

System improvement

Utilisation Management

Meet the team

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Case Studies

Work with us

For Industry Innovators

Drawing on the unique skill-set of the Utilisation Management Unit alongside the wider capabilities of Health Innovation Manchester in areas such as digital transformation, pharmaceuticals and medical technology, we support life sciences innovators across all sectors.

Putting patients first, we provide an independent NHS perspective to help companies and their customers understand and respond to the potential implications of new products and/or services on care pathways and break down barriers to support the adoption and spread of innovation in health and care settings – reducing the costs of implementation and maximising the benefits for patients and staff.

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