NHS Utilisation Management Unit

Blending clinical and analytical expertise to support health and care systems to improve patient pathways, experience and outcomes

Utilisation Management Unit

Changing populations, increasing demand for services and the rising cost of health and social care means that pressure on care systems has never been greater.

With the emergence of new care models designed to integrate care and promote population health, there is a shift towards greater integration between care providers and in increased emphasis on place-based solutions rather than institutions.

The Utilisation Management Unit helps commissioners and providers to unlock the power of health data and insight to drive sustainable and cost-effective change that benefits patients, staff and the wider health and care system.

The team comprises experienced NHS clinicians and analysts that combine expertise in data analytics alongside extensive front-line clinical insight.

About us

Nurse and doctor looking at the screen of a digital tablet device

We have been part of the NHS since 2003 and have established reputation as pioneers in the field of clinically-led analytics.

We have become trusted partners to health and care commissioners and providers across the UK. By providing bespoke analytics, clinical reviews and system improvement support, we enable health and care systems facing unique challenges to improve patient flow, care and outcomes.

Our intrinsic patient first ethos underpins everything we do and we have the credibility to successfully engage and work with all stakeholders, particularly clinicians and patients.

Working with teams, we are able to develop deeper data-driven insights and create a shared understanding of the critical issues to be addressed.

Our recommendations, developed collaboratively, identify why things need to change, what needs to change and how to ensure cost-effective and sustainable improvement.

As part of Health Innovation Manchester and the NHS family, we pride ourselves on offering a high quality and affordable service for health and care commissioners and providers.

We provide organisations with the benefits of specialist clinical analytics expertise, improvement support and an independent viewpoint to accelerate improvements.

Our bespoke approach is tailored to meet the needs of organisations to sustainably improve patient outcomes, experience and pathways including:

  • Urgent and emergency care
  • Planned care
  • Mental health
  • Primary and community care
  • Social care

We fully appreciate capacity challenges and the need to avoid disruption to operations. We minimise the impact by being upfront and clear on what resources and information will be required, as well as capitalising on our access to national data sets through our existing agreements with NHS England.

We take great care through all stages of our work to ensure that we build on existing good practices and improvements, working in partnership with health and care staff and patients.

Prior to embarking on any work programme, we will ensure we have an in-depth understanding of your specific needs and a project brief will be mutually agreed.

Find out more about the services we offer:

Bespoke analytics

Utilisation Management Clinical Pathway Reviews

Clinical pathway reviews

Utilisation Management System Improvement

System improvement

Meet the team

Utilisation Management Case Studies Icon

Case Studies

Work with us

For Industry Innovators

Drawing on the unique skill-set of the Utilisation Management Unit alongside the wider capabilities of Health Innovation Manchester in areas such as digital transformation, pharmaceuticals and medical technology, we support life sciences innovators across all sectors. Putting patients first, we provide an independent NHS perspective to help companies and their customers understand and respond to the potential implications of new products and/or services on care pathways and break down barriers to support the adoption and spread of innovation in health and care settings – reducing the costs of implementation and maximising the benefits for patients and staff.

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