20 Sep 2019
GMECPSC: MatNeo Local Learning Set 2
Greater Manchester and Eastern Cheshire Patient Safety Collaborative hosted a MatNeo Local Learning Set event 2 at the AJ Bell Stadium in Salford on 19th September, gathering maternity staff and from across Greater Manchester and Eastern Cheshire to discuss best practice in how to engage with families, learn from excellence and human factors and how to improve overall care.
The morning started with a series of progress reports from teams across Greater Manchester and Eastern Cheshire who are working in maternity and neonatal departments at Manchester University NHS Foundation Trust (MFT), Stockport NHS Foundation Trust, Tameside & Glossop Integrated Care NHS Foundation Trust and Wrightington, Wigan and Leigh NHS Foundation Trust.
Jane Coyne, Smokefree Pregnancy Programme Manager at the Greater Manchester Health and Social Care Partnership then presented to guests around data quality issues, before Delphine Corgie, Improvement Advisor at AQuA provided an introduction to a skills assessment.
The morning session was then rounded-off with a presentation and group task from Stuart Kaill, Improvement Advisor at Advancing Quality Alliance (AQuA), focusing on a Plan, Do, Study, Act (PDSA) approach and using this methodology in the workplace.
Claire Haigh, Director at Collaborate Out Loud, also presented an engaging session centered around creative approaches for engagement, and thinking creatively to improve engagement with the women, families and staff on the ward, and workplace.
Wendy Stobbs, Senior Programme Development Lead, Patient Safety Collaborative at Health Innovation Manchester then presented to guests on learning from excellence. Exploring how to use ‘Appreciative Inquiry’ in order to enhance learning from excellence, with a focus on opportunities to plan a small test of change.
The final session of the day was presented by Peter Ledwith, Quality Improvement Lead at Advancing Quality Alliance (AQuA), who focused on ‘Using a Human Factors approach to understanding and improving our culture at work’.
Wendy Stobbs, Senior Programme Development Lead, Patient Safety Collaborative at Health Innovation Manchester said: “It was really great to see all of our Greater Manchester and Eastern Cheshire teams at our second Local Learning System event for our national Maternity and Neonatal Collaborative.
“Teams shared an update on their improvement journeys with insight and reflections on their work to support the big five national MatNeo drivers. Supported by AQuA and the Health Innovation Manchester MatNeo team we then focussed on developing Plan, Do, Study, Act (PDSA) plans from sessions delivered around: gaining insight and engaging mums, learning from excellence and human factors in healthcare.”